Airline Operations SIP

 

Module 1: Fundamentals of Airline Operations 

(Ch. 1–10)

1. Introduction to Airline Industry
   
   

• History, global structure, key players
  
  

2. Types of Airlines
   
   

• Legacy carriers, low-cost carriers, charter, cargo
  
  

3. Airline Organizational Structure
   
   

• Departments: Operations, Commercial, Safety, HR, etc.
  
  

4. Airline Business Models
   
   

• Full-service vs low-cost vs hybrid models
  
  

5. Aircraft Types and Configuration
   
   

• Narrow-body, wide-body, cargo Aircraft, seat layouts
  
  

6. Airport and Airline Interfaces
   
   

• Slots, gates, ground handling, check-in processes
  
  

7. Flight Scheduling and Planning
   
   

• Fleet planning, route network design
  
  

8. Airline Revenue Management
   
   

• Fare structures, pricing strategies, inventory control
  
  

9. Airline Marketing and Sales
   
   

• Loyalty programs, GDS/CRS, B2B vs B2C sales
  
  

10. Customer Service in Airlines
    
    

• Handling complaints, service recovery, training crew
  
  

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🔹 Module 2: Operational Procedures (Ch. 11–20)

11. Flight Dispatch Operations
    
    

• Weather, NOTAMs, Flight planning software
  
  

12. Crew Management and Rostering
    
    

• Duty time regulations, scheduling, fatigue management
  
  

13. Ground Operations
    
    

• Ramp services, baggage handling, catering, fueling
  
  

14. Air Traffic Control (ATC) Coordination
    
    

• Communication flow, Airspace classification
  
  

15. Load and Trim Sheet
    
    

• Weight & balance, center of gravity, safety margins
  
  

16. Maintenance and Engineering
    
    

• Line & base maintenance, MEL, CAMO, safety audits
  
  

17. Safety and Emergency Procedures
    
    

• SOPs, incident handling, emergency drills
  
  

18. Security Measures in Aviation
    
    

• ICAO Annex 17, screening, threat management
  
  

19. Turnaround Management
    
    

• Minimizing ground time, coordination, KPIs
  
  

20. Irregular Operations (IROPs)
    
    

• Delays, cancellations, diversions, recovery strategies
  
  

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🔹 Module 3: Advanced Airline Management (Ch. 21–30)

21. Aviation Regulations and Compliance
    
    

• ICAO, IATA, DGCA, FAA, EASA, bilateral agreements
  
  

22. Airline Financial Management
    
    

• Cost structures, profit & loss, fuel hedging
  
  

23. Sustainability and Environmental Impact
    
    

• Carbon emissions, offsetting, sustainable fuels
  
  

24. Cargo Operations and Logistics
    
    

• ULDs, freight handling, dangerous goods
  
  

25. Airline Alliances and Codeshare
    
    

• Star Alliance, oneworld, strategic partnerships
  
  

26. Digital Transformation in Airlines
    
    

• AI, mobile apps, e-ticketing, digital check-in
  
  

27. Data Analytics and Performance Monitoring
    
    

• KPIs, dashboards, predictive analytics
  
  

28. Disaster and Crisis Management
    
    

• Aircraft accidents, PR handling, emergency response
  
  

29. Future Trends in Airline Operations
    
    

• Supersonic travel, electric Aircraft, biometrics
  
  

30. Case Studies and Real-World Scenarios
    
    

• Case analysis from successful and failed Airlines

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