· What is Aviation HR?
Key to successful recruitment and staff management in any organisation is a well-organised and effective human resources (HR) department. This is particularly true within the aviation industry due to a high level of competition between organisations and the regulated environment staff must work within.
Selecting the right candidate to become part of the airline, airport or handling agent team is a skill that must be learned. Not only should the hopeful applicant comply with required academic entry criteria, they must also satisfy other criteria – some specified by the company, others statutory. Do they have industry experience?
Do they have the required licence? Are they a team worker? Are they a leader? It is the responsibility of the HR officer to ensure that staff not only meet or exceed the basic advertised requirements, but that they will fit well into the existing workforce.
Do they have the required licence? Are they a team worker? Are they a leader? It is the responsibility of the HR officer to ensure that staff not only meet or exceed the basic advertised requirements, but that they will fit well into the existing workforce.
HR plays an integral role in any organisation. Effective HR managers have the ability to communicate, plan, assess and make sound decisions. Learners will gain an insight into the function and responsibilities of an aviation industry HR department. With an element of practical role play, the unit enables learners to plan and execute the recruitment cycle, from advertising a post to interviewing and appointing new staff.
· Roles and Responsibilities of an HR in Airlines
Þ Planning
Þ Organizing/controlling
Þ staffing
Þ controlling
Þ Management in Airline Industry
Duties
As a group, Human Resources (HR) is an integral part of any airlines. Depending on the position, an HR person may be responsible for checking backgrounds of job candidates, hiring airline staff and flight crews, processing benefits and other paperwork, interfacing with insurance companies, the FAA or Transport Canada, terminating employees, communicating with union representatives, interpreting labor contracts, recruiting new hires, and answering telephones.
Rewards
The biggest reward, to some, may be keeping staff happy and the organization moving forward in an industry short on cash and in constant downsizing or streamlining mode. Human Resources can have a huge impact on staffing choices and work environment. There may also be travel benefits associated with this job.
Challenges
The job may require working with disgruntled or difficult employees, or having to terminate someone’s employment. HR Personnel must be mindful of the many rules and regulations governed by the FAA or Transport Canada, while at the same time represent the best interests of the airline company.
Qualifications
The candidate should have excellent communication skills, sensitivity toward others, be able to multitask, and be highly organized. The ability to honour confidentiality is of utmost importance for HR Personnel.
Requirements
Most airlines require that HR candidates have a bachelor’s degree or equivalent in Human Resources. Previous work experience in Human Resources is also preferred. When the position involves working with employee benefit programs, previous experience in that area is also desired. Because of the many aviation-specific issues that HR personnel working for an airline must deal with, some airlines require that candidates be licensed commercial pilots. Labour relations experience is a major plus.
Training
The airline may provide some on-the-job training. A certificate from SHRM (Society of Human Resources Managers) is often essential but may not be required.
Salary and Benefits
Benefits usually include paid vacation, dental and life insurance, sick leave, retirement plan, free or reduced airfare for employees and immediate family members.
· List of top 10 Airlines/ Aviation Companies of Asia [Exclude India]
1. Name- Emirates Air
URL- www.
Email id- customer.affairs@emirates.
2. Name- Lufthansa
URL - www.lufthansa.com
Email id- customer.relations@lufthan
3. Name- Swiss International Airlines
URL – www.swiss.com
Email id- swiss-mcc@swiss.com
4. Name- Singapore Airlines
URL- www.singaporeair.com
Email id - highflyer_support@
5. Name- Thai Airways
URL- www.thaiairways.com
Email id- headofctkt@thaiairways.com
6. Name- Malaysia Airlines
7. Name- Qatar Airways
URL- www.qatarairways.com
Email id- http://www.qatarairways.
8. Name- Cathay Pacific Airways
9. Name- Turkish Airlines
Email id- https://www.
10. Name- Qantas Airways
URL- www.qantas.co
Email id- registry@qantas.com
Job description (JD):
Human Resource Executive
· Familiarity with Human Resources Management Systems and Applicant Tracking Systems
· Good knowledge of labour legislation (particularly employment contracts, employee leaves and insurance)
· Demonstrable leadership abilities
· Solid communication skills
· BSc/MSc in Human Resources Management or relevant field
Shweta Upreti [MBA HR]
Human Resource Executive
Aircrews Aviation Pvt Ltd
shwetaupreti@Air-Aviator.com
Business Development Executive
· Bachelor’s degree is required.
· Ability to develop good relationships with current and potential clients.
· Excellent leadership and communication skills.
· Experience in project management and/or sales.
· Knowledge of productivity tools and software.
· High attention to detail and a focus on fact-based decision making.
Shweta Upreti [MBA HR]
Business Development Executive
Aircrews Aviation Pvt Ltd
shwetaupreti@Air-Aviator.com
Marketing Executive
- Customer service skills
- Public speaking and presentation skills
- Ability to work independently
- Computer skills
- Written and oral communication skills
- Negotiation skills
Shweta Upreti [MBA HR]
Marketing Executive
Aircrews Aviation Pvt Ltd
shwetaupreti@Air-Aviator.com
